Privacy Policy

Last updated: October 11, 2026

Louis’s Hermes SMS Program

This Privacy Policy explains how Gleason Network operates the Louis’s Hermes SMS program.

Information we collect

When you interact with the program, we may collect your mobile phone number, message content, message metadata such as timestamps and delivery status, and your opt-in or opt-out status.

How we use information

We use this information to send requested reminders, notifications, summaries, and service-status alerts; respond to inbound messages and support requests; honor STOP and HELP requests; maintain reliability; and prevent fraud or abuse.

Sharing of information

We may share information with service providers needed to operate the program, including Twilio and hosting or logging providers. We do not sell mobile phone numbers or SMS consent. Mobile phone numbers and SMS consent are not shared with third parties or affiliates for their marketing or promotional purposes.

Data retention and security

We retain SMS-related data only as long as reasonably necessary to operate the service, comply with legal obligations, resolve disputes, and enforce these terms. We use reasonable administrative, technical, and organizational safeguards, but no system is completely secure.

Your choices

Reply STOP at any time to stop receiving messages. Reply HELP for help. Message and data rates may apply. Message frequency varies.

Contact

For questions about this program or this policy, email [email protected].